What is Delighted?
Delighted runs NPS and satisfaction surveys with AI that categorizes open-text responses.
How to use Delighted
Connect your data or content, configure the AI to your use case, and let it handle support, analysis, or automation. Monitor results and refine over time.
Delighted use cases
- 1Automating customer support
- 2Analyzing business data
- 3Lead generation
- 4Knowledge management
Delighted at a glance
| Pricing model | Freemium |
| Starting price | Free |
| Arabic support | Yes |
| Category | Business & HR |
| Official website | delighted.com |
Delighted pros and cons
Pros
- End-to-end workflow coverage
- Reduces operating costs
- Built for scale
Cons
- Advanced features require a paid plan
- Output quality still benefits from human review
Frequently asked questions about Delighted
Is Delighted free?
A free tier is available; paid plans start around $—/mo.
Does Delighted support Arabic?
Yes — Delighted supports Arabic (interface and/or output).